The processing of personal data is governed by legislation on personal privacy and on personal data processing, as they are at any time given as well as the relevant legislation of the European Economic Area. The legislation covers f.x. the processing, storing and transferring of personal information.
2. Personal data that Lotus Car Rental collects and how information is used
Information you provide us when booking online
We receive certain information from you when you book a car/service online. The information collected are following:
2.1. Your Selection of a dream pack and insurance
About the car
Pickup and drop off time Days total and prices Insurance
2.2. Your Personal Information:
Arrival time Driver’s licence no.
2.3. Payment Options
Pickup and drop off date
Pickup and drop off location
What you choose from Lotus Extras Store
Flight Number Driver’s date of birth
No. of passengers Driver
Information about whether you have chosen to pay before or at the pickup.
3. Recipients and data retention regarding your online booking and outgoing emails
Our service provider is 1984. 1984’s role is limited to storing information on our behalf; 1984 does not use the information for any other reason.
3.1. Outgoing emails
As a customer you will receive emails regarding your booking and special offers related to our services.
3.2. Changes of Terms of Service
Our terms may change in the future. When we change them, you will be notified via email.
4. Legal basis for processing personal data
The personal information referred to mentioned in section 2.1. is collected on the basis of your consent. The information referred to mentioned in section 2.2. is collected on the basis of a legal obligation. The information referred to mentioned in section 2.3. is collected on the basis of an agreement. The information referred to mentioned in section 3.1.-3.3. is collected on the basis of legitimate interests.
5. Protection of Personal Data
Lotus Car Rental takes precautions, including administrative, technical and physical measures, to safeguard your personal data against loss, theft and misuse, as well against unauthorized access, disclosure, alteration and destruction. We store the personal data you provide us encrypted on computer servers that are located in controlled facilities. We restrict access to personal data to our employees, contractors and agents who need access in order to operate, develop, or improve our services.
When you enter sensitive personal data in the booking we follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it.
6. Personal data transfers outside of the European Economic Area (EEA)
Where your personal data is transferred to a country outside of the EEA, and that country is not subject to an EU adequacy decision, we will ensure your data is protected by appropriate safeguards (e.g., EU-approved standard contractual clauses, a Privacy Shield certification, or a supplier’s Binding Corporate Rules).
7. Your right as a customer booking through our website
If you have granted your consent for processing certain personal data, you are entitled to withdraw your consent at any time given pursuant to data protection laws. However, that right does not affect the legitimacy of the processing of data carried out before you withdrew your consent. You also enjoy other rights, such as the right to access your data, the right to have wrong or misleading information about you to be rectified, the right to have your personal data deleted, the right to restrict that your personal data will be processed, the right to have your personal data deleted, the right to restrict that your personal data will be processed, the right to object and your right to data portability. Please note that some of your rights might be subject to certain conditions.
8. Data Protection Officer
If you have any concerns or further questions about how Lotus Car Rental handles and/or processes your personal data, or if you want to exercise your rights, you may contact our data protection officer:
Name: Dattaca Labs
Address: Grandagarður 16, 101 Reykjavík, Iceland. Email: firstname.lastname@example.org
9. Right to file a complaint with the Data Protection Authority
If you have any concerns that Lotus Car Rental handles your personal data legitimately, you have the right to file a complaint with the regulatory authority.