Last updated: 01.09.20
Following the outbreak of COVID-19, people are understandably more concerned about travelling than they were before. As travel corridors begin to open between countries, and travellers start to tentatively explore the world once more, we at Lotus Car Rental want to assure that your safety has always, and will always, be our highest priority.
In order to maintain the highest standards of our customer promise, we have put a number of protocols in place which are followed rigorously by our team to ensure your safety, and account for the flexibility needed during this time. Read on to learn more about our health and safety measures.
Checking In and Out
We have always been praised by our customers for our fast, effective and efficient check in and returns process. Our customers often spend less than 10 minutes in our office as we are keen to get you on your way and exploring Iceland as soon as possible. There’s no additional paperwork to complete on-site; reducing the amount of contact between you and our staff members.
Because of this, we have not needed to make any changes to our check-in or drop off process, and we continue to operate as safely and efficiently as ever before. We have, however, introduced some additional cleaning procedures to ensure that we are following health and safety best practices at this time.
Our Cleaning Policy
We have updated our cleaning procedures to the highest standards. Learn more about what this means for your hire car, and your time in our office below.