Picking Up Your Rental Car FAQ

Have questions about renting a car in Iceland? Our FAQ covers insurance, mileage, F-roads, winter conditions, and everything you need to know before you book.

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Picking Up Your Rental Car FAQ

Pick-up FAQ

How can I pick up my car after arriving at the airport?

Do I need to call when I land?

Where is the Lotus Car Rental office located?

Is airport shuttle included in the rental price?

Can I pick up my car directly at the airport terminal?

What if I can’t find the meeting point?

What are your opening hours?

What should I have ready at pick-up?

When do I sign the rental agreement?

What is Self-Service pick-up?

Who can use Self-Service pick-up?

Do I need to visit the counter if I have choosen Self-Service option?

Where do I go when I arrive for a Self-Service pick-up?

Where will my car be parked?

Will my pre-booked extras be ready?

Can I pick up the car outside office hours?

What if I experience issues during Self-Service pick-up?